Privacy Policy

At StrideKing (“we”, “us”, or “our”), we value your trust as seriously as you value your performance. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website strideking.com (the “Site”). Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

To deliver the premium athletic gear and service performance-driven athletes expect, we collect:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment details when you make a purchase.
• Order Information: Details about the products you purchase, sizing preferences, and transaction history.
• Technical Data: IP address, browser type, device information, and operating system for site optimization.
• Usage Data: Pages visited, time spent on site, and interaction with “Hit After Hit” deals and other promotions.
• Communication Data: Records of your inquiries and our responses via email or contact forms.

2. How We Use Your Information

Like precision training, we use your data with purpose:

• To process and fulfill your orders for footwear, apparel, and accessories with the speed you demand
• To provide customer support worthy of your athletic dedication
• To improve our Site’s performance and your shopping experience
• To send you information about “Hit After Hit” deals and promotions (only with your consent)
• To prevent fraud and maintain the security of your transactions
• To comply with legal obligations as a global retailer

3. Data Sharing and Disclosure

We pass your data only when necessary, like a perfect relay handoff:

• Service Providers: Trusted partners who help with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and IT services.
• Legal Requirements: When required by law or to protect our rights, property, or safety.
• Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third-party marketers.

4. International Data Transfers

As a global provider serving athletes worldwide (excluding certain Asian and remote areas), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We guard your data with the same intensity as you guard your finish line:

• PCI-compliant encryption for all payment transactions
• Secure servers with industry-standard protection
• Regular security audits and monitoring
• Limited employee access to your personal data

While we implement these measures, no electronic transmission is completely secure. We encourage athletes to use strong passwords and monitor account activity.

6. Your Data Rights

You control your personal data like you control your training regimen:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request erasure of your personal data under certain conditions
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Limit how we use your data in specific circumstances

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Our Site uses cookies to enhance your shopping experience:

• Essential Cookies: Necessary for site functionality and secure checkout
• Performance Cookies: Help us improve site speed and navigation
• Marketing Cookies: Used with consent to show relevant “Hit After Hit” deals

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

8. Children’s Privacy

Our Site is not designed for athletes under 16. We do not knowingly collect personal information from children without parental consent.

9. Policy Updates

We may update this policy periodically to reflect changes in our practices. The updated version will be posted on our Site with a new “Last Updated” date.

StrideKing: Where your privacy receives the same championship-level protection as your performance.